STEP 4

Support

Our customer success team is always available to answer questions and resolve technical issues with the platform. Need more help with the rollout? Ask about enhanced training and support.

There’s always a better way

We created SmartCert to be a force for innovation. But we’re not content to simply rest on our laurels. Continuous improvement and optimization is at the heart of our platform.

Cert management should be collaborative

We firmly believe that collaboration is the best way forward. It’s why we built SmartCert as a universal platform — and why we work closely with each of our customers.

Safe and secure. No exceptions

All companies should have access to world-class cloud technology, so you never have to worry about lost paper or digital certs ever again.

The best solutions are simple

Many companies lack the bandwidth to tackle big IT projects or contend with months of onboarding — so we’ve made it super easy to get started with SmartCert.

1

Streamlined management

Keep certs flowing with centralized cloud-based storage and a powerful dashboard.

2

Inbound certificates

Establish an efficient, repeatable intake process for customers and take control of your inbound certs.

3

Outbound certificates

Increase customer satisfaction with 24/7 self-service access and automated sharing.

4

Intuitive, collaborative processes

Seamlessly manage vendor and customer certs in one location.

“Everybody should have SmartCert. I would have bought it in five seconds. It’s like having a full-time employee all the time.”

Tim “Action” Jackson

Founder of Action Fasteners

“Implementing SmartCert [increased] our time efficiency by over 80 percent [compared to] our manual paper system.”

Mario Callejas

GLOBAL QUALITY ASSURANCE MANAGER, PENCOM

“We have somewhere between five and six thousand pounds of paperwork stored upstairs in our factory; reducing the amount of paperwork we have to keep will both save space and make our employees more efficient.”

Jason Graves

COO, PILGRIM AEROSPACE FASTENERS

“SmartCert is a must-have in our industry!”

Bob Reynolds

PRESIDENT, INXSQL

Read the Microsoft case study