The Human Side of Change:
The Human Side of Change:Lessons from theFrontlines of Customer Success There’s something no one tells you about digital transformation — it’s not the technology that’s the hard part. It’s the people part. I know because I live it every day, both with the customers I...
ILS and SmartCert Partner to Bring Instant Documentation Visibility to the Aviation Aftermarket
ILS and SmartCert Partner to Bring Instant Documentation Visibility to the Aviation Aftermarket April 7th, 2025 – Inventory Locator Service, LLC (ILS), the world’s most dynamic aerospace marketplace, and SmartCert, the industry leader in automating the receiving,...
PBExpo 2025 Recap: Key Takeaways from Our Time at the Show
PBExpo 2025 Recap: Key Takeaways from Our Time at the Show Last week, Lyndon Lattie and Lonni Kieffer had the opportunity to attend PBExpo 2025 in sunny Miami. As always, this event brought together some of the brightest minds in aerospace, logistics, and technology —...
Q&A with Lyndon Lattie: Introducing SmartCert’s Zero – Document Defects Offering
Q&A with Lyndon Lattie: Introducing SmartCert’s Zero – Document Defects Offering Q: What is the main problem that SmartCert’s Zero-Document Defects offering aims to solve? Lyndon Lattie: The primary issue we’re addressing is documentation...
Customer Satisfaction Soars: 98% of Customers Endorse SmartCert
Customer Satisfaction Soars: 98% of Customers Endorse SmartCert At SmartCert, we are committed to providing the best possible experience for our customers, and our recent customer survey results are a testament to that commitment. We are thrilled to share some of the...