Structural Bolt & Manufacturing Transforms Cert Management with SmartCert
Faster cert processing
24/7 access & collaboration
Improved customer service
Company Snapshot
Structural Bolt & Manufacturing is a trusted provider of premium structural fasteners, delivering high-quality products for critical construction applications across North America. With a commitment to precision and reliability, they serve a wide range of industries where documentation accuracy and traceability are essential. As they continued to grow, Structural Bolt started to ask the question, how do we modernize our cert management and drive efficiencies within our cert workflows?
THE CHALLENGE
A Manual, Time-Consuming Process
Before implementing SmartCert, Structural Bolt relied on a largely manual certification process that required significant hands-on effort from the team.
As customer demand grew, preparing, tracking, and sharing cert packages became increasingly time-consuming — creating potential bottlenecks that could slow down order fulfillment and impact visibility across teams. Structural Bolt knew that in order to maintain their commitment to quality and service, they needed a solution to streamline cert management, reduce manual work, and improve real-time document access.
Key obstacles included:
Manual cert processing created opportunities for increased speed and accuracy.
Limited document visibility meant the team had to work harder to locate and manage certs efficiently.
As the company scaled, it became clear that a more connected and organized cert workflow could further improve service delivery.
The solution
A Smarter, Faster Approach with SmartCert
Structural Bolt turned to SmartCert to modernize and streamline its cert management. The cloud-based platform provided:
Automated cert creation, eliminating repetitive manual tasks. Faster cert package delivery, improving customer service. Secure, cloud-based document storage, ensuring easy access and organization. Real-time collaboration, allowing multiple users to track, update, and retrieve certifications seamlessly.
THE IMPACT
Faster, More Efficient Cert Processes
With SmartCert, Structural Bolt & Manufacturing gained the efficiency and organization it needed to meet customer demands and internal workflow challenges.
Key results:
Cert processing time significantly reduced, enabling quicker turnaround.
24/7 access and multi-user collaboration, ensuring seamless teamwork.
Enhanced customer service, thanks to real-time document availability.
What Structural Bolt & Manufacturing Says
“SmartCert has been a game-changer for us. It has solved long-standing inefficiencies in our cert management process and made document handling smoother, faster, and more reliable.”
– JEFF BROWN, SALES MANAGER
Looking Ahead
Structural Bolt & Manufacturing’s adoption of SmartCert marks a major shift in how the company manages its certifications. By embracing automation and cloud-based efficiency, they’ve positioned themselves for long-term success—ensuring faster workflows, improved customer service, and seamless document management.
